FAQ
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Do you offer toys for children with special needs?
Yes, we offer a selection of toys specifically designed for children with special needs, including sensory toys, adaptive toys, and toys that promote inclusivity and diversity.
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Do you offer assembly instructions for your toys?
Yes, assembly instructions are included with applicable toys to help you easily set them up. If you need additional assistance, please don't hesitate to contact our customer support team for further guidance.
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Are batteries included with battery-operated toys?
Yes, batteries are included with battery-operated toys unless otherwise stated in the product description. If you require replacement batteries, they can be purchased separately.
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Can I purchase gift cards for your toy store?
Yes, we offer gift cards in various denominations that can be used for online purchases. Gift cards are a perfect choice for birthdays, holidays, or any special occasion.
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Are your toys tested for durability?
Yes, all of our toys undergo rigorous testing to ensure they meet our high standards for quality and durability. We want to ensure that our products provide hours of enjoyment and withstand the rigors of playtime.
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Do you offer personalized or custom-made toys?
Yes, we offer personalized and custom-made toys for a truly unique gift experience. Whether you're looking to add a child's name to a toy or create a custom design, our team can work with you to bring your vision to life.
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Are your toys made from eco-friendly materials?
Yes, many of our toys are made from sustainable and eco-friendly materials, such as recycled plastics, organic cotton, and responsibly sourced wood. Look for the eco-friendly label on product pages for more information.
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Do you offer toy recommendations based on age or interests?
Yes, we provide personalized toy recommendations based on age, interests, and developmental stage. Our website features handy filters and categories to help you find the perfect toy for any child.
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What is your return/exchange policy?
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, you may return or exchange it within 5 days of receipt. Please refer to our returns and exchanges page for more information on our policies and procedures.
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Can I cancel or modify my order after it has been placed?
We aim to process orders quickly to ensure prompt delivery, but if you need to cancel or modify your order, please contact our customer service team as soon as possible. We'll do our best to accommodate your request, depending on the status of your order.
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Do you offer discounts or promotions?
Yes, we regularly offer discounts, promotions, and special offers to our customers. Be sure to sign up for our newsletter and follow us on social media to stay informed about the latest deals and promotions.